topic Re: Arlo not sending email alerts to comcast.net in Arlo

Arlo not sending email alerts to comcast.net

mjpetrisko — Mon, 22 Jul 2019 02:14:50 GMT

I have noticed email alerts and even email invites massivly delayed or never being sent to comcast.net email addresses. All other email I tried (gmail, mail.com) all worked as they should. Comcast said they are not blocking them, but when the delayed messages come in, they immediatly ended up in the trash folder, which I believe is their built in spam rule. I thought maybe Arlo was having some issue sending, but why would all the gmail accounts work with a problem.

Re: Arlo not sending email alerts to comcast.net

michaelkenward — Mon, 22 Jul 2019 09:30:07 GMT

I don't get this:

@mjpetrisko wrote:

All other email I tried (gmail, mail.com) all worked as they should.

followed by

@mjpetrisko wrote:

but why would all the gmail accounts work with a problem.

Do you mean without a problem?

Sometimes these things boil down to the configuration of the email system's SMTP servers, on router logs for example, but in the case of Arlo this doesn't come into the picture.

Re: Arlo not sending email alerts to comcast.net

mjpetrisko — Mon, 22 Jul 2019 09:37:42 GMT

Yes, typo. The gmail accounts work as they should,but Comcast appears to be blocking the alerts@arlo.com address.