topic My cameras no longer alert me when there is motion in Arlo

My cameras no longer alert me when there is motion

jenn_jenn1970 — Thu, 18 Jul 2019 22:26:53 GMT

My cameras no longer alert me when there is motion

Re: My cameras no longer alert me when there is motion

MalcolmsMom — Fri, 19 Jul 2019 14:53:28 GMT

One of my cameras quit sending motion alerts. And has failed the motion detection test. When testing for motion, no yellow light comes on, just all red lights.

Re: My cameras no longer alert me when there is motion

JessicaP — Fri, 19 Jul 2019 14:53:43 GMT

Hi @jenn_jenn1970,

Is your Arlo camera recording any video and saving it to the library? If so, try to restart your phone device to see if that helps.

Hey @MalcolmsMom,

If your motion detection test is failing, try to clean your camera to make sure that sensor is detecting properly. Also try to reboot your Base Station to see if that helps.