Can Arlo or Arlo Pro cameras be seen on more than one base station/account?

afeid — Mon, 15 Jul 2019 16:53:25 GMT

As the subject says, my question is about whether or not a camera can be accessed by a different base station/account if it's associated with one base station/account already. I was recommending the Arlo series to a friend, and he wanted to try a used one first, before he spent several grand on everything he needs. His concern is if he DOES try a used one, will the video still be visible by someone else (i.e. the original purchaser)? He knew someone else who'd owned the original Arlo cams and they were under they impression that a camera could be visible by the ORIGINAL owner since there's no factory reset on the camera.

Re: Can Arlo or Arlo Pro cameras be seen on more than one base station/account?

JessicaP — Tue, 16 Jul 2019 21:23:31 GMT

Hey afeid,

Any Arlo camera is linked to only one main/admin account. Only people who have both the login name and password for that account can access the camera. To share access, they will need to provide a grant access, which you can read more about it here: How do I add friends to my Arlo account?

If your friend is still worried that his camera may have access to a different account, feel free to contact the support team: Arlo Support

topic Can Arlo or Arlo Pro cameras be seen on more than one base station/account? in Arlo

Can Arlo or Arlo Pro cameras be seen on more than one base station/account?

Re: Can Arlo or Arlo Pro cameras be seen on more than one base station/account?