topic Cannot See Battery Status Anywhere on App, and no low battery notifications in Arlo

Cannot See Battery Status Anywhere on App, and no low battery notifications

whtefur — Mon, 08 Jul 2019 15:49:04 GMT

About a week ago, I discovered there is no way to see battery level in the Android app. No idea how long ago that started. I can view it on my laptop, but not mobile. Also, a year or so ago, I quit getting low battery notifications of any sort. So I have to constantly monitor each camera's battery level. Now I can't even do that! I had one camera with dead batteries for 2 weeks before I realized it! Why is this simple task such a challenge?? I am on version 2.7.11_25630

Re: Cannot See Battery Status Anywhere on App, and no low battery notifications

Retired_Member — Mon, 08 Jul 2019 19:48:53 GMT

I'm really looking forward to the answer on this topic!

I have been very frustrated that Arlo have removed the feature, where I got an email when the battery was getting "Tired".

So stupid to remove that feature.

Re: Cannot See Battery Status Anywhere on App, and no low battery notifications

jguerdat — Mon, 08 Jul 2019 23:26:23 GMT

This is a user forum. You have to wait for a reply or open a case with support:

https://www.arlo.com/en-us/support/contact.aspx

My Android app shows battery levels with no problem. What have you tried to fix this?

Re: Cannot See Battery Status Anywhere on App, and no low battery notifications

whtefur — Tue, 09 Jul 2019 23:00:36 GMT

Everything imaginable. Mine used to show battery status. Give it time; you will likely lose that soon as well. Guessing it ties to either and Android OS or Arlo app update.

Re: Cannot See Battery Status Anywhere on App, and no low battery notifications

Retired_Member — Tue, 09 Jul 2019 23:49:02 GMT

LOL, well a product that keeps loosing functionality is so great.
Maybe the lost functionalities will be DLC's for 4,99 USD