topic Re: Vmb3000 stopped working. I spent 2 hours on phone with tech support. It doesn't even light up an in Arlo

Vmb3000 stopped working. I spent 2 hours on phone with tech support. It doesn't even light up any mM

Rebell4996 — Tue, 27 Sep 2016 18:13:37 GMT

Re: Vmb3000 stopped working. I spent 2 hours on phone with tech support. It doesn't even light up an

Rebell4996 — Mon, 29 Aug 2016 19:14:31 GMT

Were do i return it to .

Re: Vmb3000 stopped working. I spent 2 hours on phone with tech support. It doesn't even light up an

TomMac — Tue, 30 Aug 2016 00:24:51 GMT

Rebell4996 wrote:
Were do i return it to .

If you're attempting to return it, wouldn't the place purchase be the optimum place?

If you mean Netgear, then contact support above for possible warranty work.

Re: Vmb3000 stopped working. I spent 2 hours on phone with tech support. It doesn't even light up an

Rebell4996 — Tue, 30 Aug 2016 00:55:48 GMT

Tried Best buy but I have had more then 30 days. I will try Netgear support again. Thank you.

Re: Vmb3000 stopped working. I spent 2 hours on phone with tech support. It doesn't even light up an

JamesC — Wed, 31 Aug 2016 16:24:48 GMT

Rebell4996,

If your base station has no LEDs lit when plugged in and powered on, this could be a hardware issue. I agree that contacting support may be your best option.

Please let us know the results,

JamesC

Re: Vmb3000 stopped working. I spent 2 hours on phone with tech support. It doesn't even light up an

Rebell4996 — Thu, 01 Sep 2016 16:38:34 GMT

Just received a phone call and email from Netgear. I am happy to say they are going to send me a new base station.

Kathy