topic Re: Grey screen in Arlo

Grey Screen On Live View

ArveH — Tue, 19 Feb 2019 22:29:30 GMT

I have a grey screen on one of my Arlo cam. Im able to set it in live modus via the app, but its still grey.

Via the web-browser, Im not able to set it in live modus, then I get the message that it times out...

I have another cam, and thats working fine.

Im in Norway, and the cam is in Spain...

Any solution that doesnt require me to fly down to Spain?

Grey Screen On Live View

jguerdat — Tue, 19 Feb 2019 22:29:43 GMT

You can try remotely rebooting the base which may or may not work. If not, it may be a hardware problem.

Re: Grey screen

ArveH — Mon, 18 Feb 2019 22:11:04 GMT

Hi and thank you - but sorry, this did not help...

Re: Grey screen

gt999 — Fri, 05 Apr 2019 16:56:40 GMT

Any updates here? im experiencing the same issue. Thanks!

Re: Grey screen

ShayneS — Fri, 05 Apr 2019 17:18:47 GMT

@gt999

What firmware version is your base station & camera running? Also, what OS is your phone running & what is the version of the Arlo Mobile App you are using?

Re: Grey screen

ArveH — Fri, 05 Apr 2019 17:19:59 GMT

Sorry, no solution yet...

Re: Grey screen

ShayneS — Fri, 05 Apr 2019 17:24:15 GMT

@ArveH

Have you tried to remove the camera from Settings > My Devices And re-add it?

Re: Grey screen

ArveH — Fri, 05 Apr 2019 20:03:34 GMT

I think "everyting" is updated, but in a few days I will be in Spain, and I will be able to check it more 🙂

Re: Grey screen

ArveH — Fri, 05 Apr 2019 20:04:11 GMT

No, we live in Norway and camera is in Spain. But in a few days I will be in Spain, and I will be able to check it more 🙂

Re: Grey screen

misspixels — Sat, 22 Jun 2019 01:15:51 GMT

I have the same issue with one camera. Turns faded gray on live screen today. Any solutions?

thanks

Re: Grey screen

jguerdat — Sat, 22 Jun 2019 13:30:52 GMT

Post a screenshot so we can see. Is it possible that the light level is low enough for the camera to switch to night mode?

Re: Grey screen

misspixels — Sat, 22 Jun 2019 13:40:51 GMT

There you go! 🙂

Left is when the screen go faded gray and right is the daylight and juste befor it turn gray. 🙂

Re: Grey screen

jguerdat — Sat, 22 Jun 2019 13:54:05 GMT

Just answered in your other thread.