https://community.arlo.com/t5/Arlo/Camera-Offline/m-p/1133711#M6844 <P>It's possible the camera is bad. &nbsp;You say you've used new batteries - do you have another camera or battery set to swap around? &nbsp;Try restarting the base using the power switch. &nbsp;If no luck, use the Support link above to contact support for help and a possible RMA.</P> Wed, 31 Aug 2016 14:33:23 GMT jguerdat 2016-08-31T14:33:23Z https://community.arlo.com/t5/Arlo/Camera-Offline/m-p/1133277#M6843 <P>Am I the only one who feels they get no support from support for Arlo?&nbsp; My one camera says "camera offline"&nbsp; I have tried every suggestion and nothing helps.&nbsp; I have new batteries.</P><P>&nbsp;</P> Tue, 27 Sep 2016 18:13:22 GMT https://community.arlo.com/t5/Arlo/Camera-Offline/m-p/1133277#M6843 katdon 2016-09-27T18:13:22Z https://community.arlo.com/t5/Arlo/Camera-Offline/m-p/1133711#M6844 <P>It's possible the camera is bad. &nbsp;You say you've used new batteries - do you have another camera or battery set to swap around? &nbsp;Try restarting the base using the power switch. &nbsp;If no luck, use the Support link above to contact support for help and a possible RMA.</P> Wed, 31 Aug 2016 14:33:23 GMT https://community.arlo.com/t5/Arlo/Camera-Offline/m-p/1133711#M6844 jguerdat 2016-08-31T14:33:23Z