topic Arlo Camera doesn't update battery drain in Arlo

Arlo Camera doesn't update battery drain

scottunlv — Tue, 27 Sep 2016 18:14:08 GMT

I installed new batteries into all 4 of my Arlo camera's one of my camera's batteries drained 3 weeks from installing. I came back from a trip and put new batteries in the camera and it is not updaing / turns off my camera. I have removed the camera and added it back on not sure what else to do as its on low battery all the time now.

Re: Arlo Camera doesn't update battery drain

TomMac — Sun, 28 Aug 2016 20:39:46 GMT

Contact Netgear support with a trouble ticket...the cam may be defective

Re: Arlo Camera doesn't update battery drain

JamesC — Tue, 30 Aug 2016 17:54:05 GMT

scottunlv,

A camera with low battery may not complete the update process. This is likely why your camera will not update.

It is possible that the location of this camera is causing battery drain (possible interference or range issue). I would recommend relocating the camera close to the base station to see if you get the same results.

JamesC