topic Re: Arlo notification in Arlo

Arlo notification

Groothe — Sun, 09 Jun 2019 11:51:32 GMT

Hi
Is close to selling my arlo system 🤬 It has worked for several years but all of a sudden I only receive notifications on my phone when the screen is on. I get absolutely no notifications with the screen off. I have tried to reset both cameras and router but without luck. What should I do?

Re: Arlo notification

jguerdat — Sun, 09 Jun 2019 12:16:42 GMT

Have you turned off battery optimization for the app in the phone settings?

Re: Arlo notification

Groothe — Sun, 09 Jun 2019 12:18:12 GMT

yes I have

Re: Arlo notification

TomMac — Sun, 09 Jun 2019 12:26:06 GMT

remove then re-install the app

Re: Arlo notification

Groothe — Sun, 09 Jun 2019 12:30:45 GMT

I have tried that but without luck, unfortunately. Have also tried a completely different phone with the same result

Re: Arlo notification

ShayneS — Mon, 10 Jun 2019 20:43:31 GMT

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support