https://community.arlo.com/t5/Arlo/I-get-vertical-green-purple-lines-on-video-Tried-replacing/m-p/1700748#M67392 <P>I've seen similar topics about purple/green lines (outdoors) and responses suggesting it is sun related. I started getting this and moved the camera inside and am still getting it on all of my video. When I moved it inside the video turned to black/white which another thread suggests is just reacting to night mode, although there were lights on inside and well lit.&nbsp;<BR /><BR />I have replaced the batteries. Removed the camera and resynced. Rotated another camera outside and it works fine. Restarted the base station. I am running firmware 1.12.2.1_2798 and hardware VMB3010r2. I imagine I have to reach out to Arlo support but wanted to try and see if there was another solution I didn't see.&nbsp;</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screen Shot 2019-05-28 at 10.50.34 PM.png" style="width: 400px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/31824i0051B982707EF8B7/image-size/medium?v=v2&amp;px=400&amp;whitelist-exif-data=Copyright" role="button" title="Screen Shot 2019-05-28 at 10.50.34 PM.png" alt="Screen Shot 2019-05-28 at 10.50.34 PM.png" /></span></P> Thu, 30 May 2019 23:08:19 GMT j30810 2019-05-30T23:08:19Z https://community.arlo.com/t5/Arlo/I-get-vertical-green-purple-lines-on-video-Tried-replacing/m-p/1700748#M67392 <P>I've seen similar topics about purple/green lines (outdoors) and responses suggesting it is sun related. I started getting this and moved the camera inside and am still getting it on all of my video. When I moved it inside the video turned to black/white which another thread suggests is just reacting to night mode, although there were lights on inside and well lit.&nbsp;<BR /><BR />I have replaced the batteries. Removed the camera and resynced. Rotated another camera outside and it works fine. Restarted the base station. I am running firmware 1.12.2.1_2798 and hardware VMB3010r2. I imagine I have to reach out to Arlo support but wanted to try and see if there was another solution I didn't see.&nbsp;</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screen Shot 2019-05-28 at 10.50.34 PM.png" style="width: 400px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/31824i0051B982707EF8B7/image-size/medium?v=v2&amp;px=400&amp;whitelist-exif-data=Copyright" role="button" title="Screen Shot 2019-05-28 at 10.50.34 PM.png" alt="Screen Shot 2019-05-28 at 10.50.34 PM.png" /></span></P> Thu, 30 May 2019 23:08:19 GMT https://community.arlo.com/t5/Arlo/I-get-vertical-green-purple-lines-on-video-Tried-replacing/m-p/1700748#M67392 j30810 2019-05-30T23:08:19Z https://community.arlo.com/t5/Arlo/I-get-vertical-green-purple-lines-on-video-Tried-replacing/m-p/1700895#M67407 <P>Since it sounds like a hardware issue, open a case with support:</P> <P>&nbsp;</P> <P><A href="https://www.arlo.com/en-us/support/contact.aspx" target="_blank" rel="noopener">https://www.arlo.com/en-us/support/contact.aspx</A></P> Thu, 30 May 2019 23:08:31 GMT https://community.arlo.com/t5/Arlo/I-get-vertical-green-purple-lines-on-video-Tried-replacing/m-p/1700895#M67407 jguerdat 2019-05-30T23:08:31Z