topic Re: time zones in Arlo

time zones

Ron0 — Wed, 28 Sep 2016 20:48:50 GMT

It seems that time zones are not properly set. Please take note that DST is not used everywhere, so some Time Zones should have option to be fixed. For instance, UTC -5 (Bogota, Lima, Quito,...) is not there

Re: time zones

JamesC — Wed, 16 Sep 2015 17:34:04 GMT

Ron0,

Welcome to the community! Please consider adjusting the time zone and then taking a snapshot from one of your cameras. Then compare the time on the snapshot to your local time to verify if you have found the correct time zone. I do not have any information at this time regarding additional time zone options or features but I will be sure to keep you posted!

JamesC

Re: time zones

va — Thu, 17 Sep 2015 19:59:36 GMT

Hi, I am using Arlo in Vancouver ( Canada) . I made various schedules ,that would not work,as the time zone does not match my real time here ( I am using a time zone given as GMT- 7:00 mountain time ,US and Canada). I would like to know which time zone would work best for me ?

Thanks

Re: time zones

DanielT — Thu, 17 Sep 2015 20:16:32 GMT

va wrote:

Hi, I am using Arlo in Vancouver ( Canada) . I made various schedules ,that would not work,as the time zone does not match my real time here ( I am using a time zone given as GMT- 7:00 mountain time ,US and Canada). I would like to know which time zone would work best for me ?

Thanks

Hi Va,

Our Arlo Customers in Vancouver Canada should use Pacific Time Zone (Listed in Arlo as Los Angeles, California).

Please let us know if you run into any trouble at all with your schedule.

Thanks for using Arlo!

DanielT

Arlo Tech Support Team

Re: time zones

va — Thu, 17 Sep 2015 20:35:28 GMT

Thanks , It works perfect.

Re: time zones

Ron0 — Wed, 23 Sep 2015 14:42:46 GMT

Thanks JamesC.

That is exactly what I did to find the time zone that matches with the current time. But the time zone that matches (GMT -6 Chicago) is simply not the correct Time Zome. Time here is GMT -5 all year, we don´t use DST.

Re: time zones

Riggs — Tue, 20 Oct 2015 20:41:39 GMT

i'm having the same issue!!!

i need the UTC -5 (Bogota, Lima, Quito,...) option.

Re: time zones

JamesC — Wed, 21 Oct 2015 18:23:29 GMT

Riggs,

The time zone you should use in Arlo for Bogota, Lima, Quito is UTC - 6:00 (Chicago, Illinois). Hope this helps!

JamesC

Re: time zones

Riggs — Fri, 23 Oct 2015 12:45:47 GMT

Ty JamesC, but i suppose it will work well until Sunday 01 November 2015 when DST ends. In Bogota, Lima, Quito we dont have DST.

Thanks in advance,

Riggs.

Re: time zones

Riggs — Tue, 03 Nov 2015 13:39:27 GMT

Hi JamesC,

I just want let know that your recommendation:

"The time zone you should use in Arlo for Bogota, Lima, Quito is UTC - 6:00 (Chicago, Illinois). Hope this helps!"

It doesn't work anymore since november 01.

Hope to hear some good news from you all soon!

Thanks in advance,

Riggs

Re: time zones

Ron0 — Tue, 03 Nov 2015 14:17:17 GMT

Correct. Time zone -6 is not working anymore for Us. We have to change it to -5. But, again, the problem is that the system does not include the -5 time zione wthout DST.

As I mentioned in my previous message, correct time zone here is -5 all year. We should not have the need to change time zones.

Re: time zones

monoambiente — Thu, 12 Nov 2015 21:13:40 GMT

Hello. ... we need UTC -2.00 for Argentina