topic VMB3000 looking for Update in Arlo

VMB3000 looking for Update

Nielsen312 — Thu, 23 May 2019 18:22:55 GMT

Hi.

Evertime i try to setup my base station it stuck by looking for update.
It has been searching for more the 1 hour

Re: VMB3000 looking for Update

ShayneS — Fri, 24 May 2019 21:19:10 GMT

Is this an initial setup with a new system?

Re: VMB3000 looking for Update

Nielsen312 — Sat, 25 May 2019 06:04:03 GMT

Yes it’s the first time setup.

Re: VMB3000 looking for Update

jguerdat — Sat, 25 May 2019 12:51:34 GMT

Still happening? What are the LEDs on the base showing? What have you tried?

Re: VMB3000 looking for Update

Nielsen312 — Tue, 28 May 2019 20:17:29 GMT

@jguerdat

1 green for power
1 green for network blinking.
Can’t remember if there was any light for camera

Re: VMB3000 looking for Update

ShayneS — Wed, 29 May 2019 20:39:18 GMT

Have you tried to factory reset the base station & try setting it up again?

Re: VMB3000 looking for Update

Nielsen312 — Thu, 30 May 2019 01:37:46 GMT

Yes 4 times i Think
Should I pair the camera with the base before I setup the base or after?

Re: VMB3000 looking for Update

jguerdat — Thu, 30 May 2019 12:28:03 GMT

Definitely after. To be clear, the reset should generally be performed by removing all devices from Settings, My Devices. You may also want to hold the reset button until the LEDs flash amber. Use the Add Device selection on the Devices tab to claim the base. Sync the cameras. Update firmware as you go if prompted.