topic Re: Sensitivity changes in Arlo

Sensitivity Keeps changing from 20% to 80%

Epps — Tue, 21 May 2019 22:24:40 GMT

The sensitivity on my Arlo camera changes on its own. I keep it at 20, every time I check after getting multiple notifications (usually within a few days), it will have jumped back up to 80.

How can I get my Arlo to not self adjust?

Re: Sensitivity changes

TomMac — Tue, 21 May 2019 12:02:59 GMT

Have you tried rebooting the base unit ?

Re: Sensitivity changes

Epps — Tue, 21 May 2019 12:16:48 GMT

I have not. But now I will.

Re: Sensitivity changes

jguerdat — Tue, 21 May 2019 13:53:48 GMT

Are you changing the setting in your modes and rules? A lot of folks make the mistake of thinking that the motion detection test is the way to set it.

Re: Sensitivity changes

Epps — Tue, 21 May 2019 14:55:18 GMT

I think that is how I was doing it. So I need to change it in rules? How?

Re: Sensitivity changes

TomMac — Tue, 21 May 2019 16:03:07 GMT

go to MODES. click on base and modes will be on right...... hit the pencil or ">" to edit ARMED... click edit on camera, then under Motion is detected , hit edit again...change slide bar for sense level ( higher is more ) then save

Most of mine run at about 90%... change it up or down from the default 80% only 1 or 2% per time, test... you want max detection without a lot of false triggers

Re: Sensitivity changes

Epps — Tue, 21 May 2019 16:37:37 GMT

Now since I reset my base station the app isn’t recognizing it. I removed it and tried to reinstall it and it says that there are no Arlo devices found! How do I fix this?

I can’t fix my modes until I have a base station/cameras to use.

Sensitivity Keeps changing from 20% to 80%

jguerdat — Tue, 21 May 2019 22:24:58 GMT

Have you removed all devices from Settings, My Devices? After you do that, hold the reset button until the LEDs flash amber. Let it reboot and try again.