ARLO VBM3000. Push messages stopped on ipad air 2 but still working on my iphone7

janet-spring — Sat, 18 May 2019 00:39:03 GMT

Have 2 Arlo Camera that record on motion. I have both Iphone7 and Ipad air2 with Arlo App.

I used to get notifications on both of my devices whenever there was motion on either camera along with recording that went to library.

Within last week or so, I stopped getting notifications on my ipad air2.

I have tried the following with no luck.

Logged out of Arlo App on Ipad. Deleted App on Ipad,Re-booted Ipad.

Created new mode on my iphone, then connected the camera's to new mode.

Verified everything still working on iphone.

Re-installed App on Ipad.

Still no luck.

Any suggestions?

Re: ARLO VBM3000. Push messages stopped on ipad air 2 but still working on my iphone7

JamesC — Sat, 18 May 2019 01:29:04 GMT

We are aware and investigating a potential issue for some customers impacting notifications and video recordings.

Our team is actively investigating this and will provide an update as soon as possible. We appreciate your patience and apologize for the inconvenience.

For status updates on this issue, take a look here: https://status.arlo.com/

JamesC

topic Re: ARLO VBM3000. Push messages stopped on ipad air 2 but still working on my iphone7 in Arlo

ARLO VBM3000. Push messages stopped on ipad air 2 but still working on my iphone7

Re: ARLO VBM3000. Push messages stopped on ipad air 2 but still working on my iphone7