https://community.arlo.com/t5/Arlo/Help-With-Base-Station-Setup/m-p/1696807#M66805 <P>So you're blaming Arlo for a used base that you have no idea about? Did the previous owner remove it from his account? What are the LEDs on the base showing? Which power supply are you using? Have you reset and started fresh? We need all details.</P> Mon, 13 May 2019 23:33:39 GMT jguerdat 2019-05-13T23:33:39Z https://community.arlo.com/t5/Arlo/Help-With-Base-Station-Setup/m-p/1696781#M66803 <P>To everyone out there .. this is drive me crazy ..Long story short ..i purchese a while ago a arlo system with 3 cameras&nbsp; and couple weekes ago my base station broke down so i decided to replace it with second hand one purchase of somene on web.So i dit so&nbsp; I connected&nbsp; to my account online was working&nbsp; but the subcription plan was changed (dont know why ) camera you could only view only live image but not recording ( blah blah ..send emails to arlo suport no conclusive result )..now fed up with this i let it for couple of days and come back on it and this time my arlo app doesnt recognise my base station ... I am thinking to sell this is the worse product and expensive and no suport ... so i think&nbsp; a&nbsp; cheap cameras from web will do even if you have to use wires .....</P> Mon, 13 May 2019 23:33:28 GMT https://community.arlo.com/t5/Arlo/Help-With-Base-Station-Setup/m-p/1696781#M66803 con85 2019-05-13T23:33:28Z https://community.arlo.com/t5/Arlo/Help-With-Base-Station-Setup/m-p/1696807#M66805 <P>So you're blaming Arlo for a used base that you have no idea about? Did the previous owner remove it from his account? What are the LEDs on the base showing? Which power supply are you using? Have you reset and started fresh? We need all details.</P> Mon, 13 May 2019 23:33:39 GMT https://community.arlo.com/t5/Arlo/Help-With-Base-Station-Setup/m-p/1696807#M66805 jguerdat 2019-05-13T23:33:39Z