https://community.arlo.com/t5/Arlo/Camera-will-not-accept-firmware/m-p/1696666#M66792 <P><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/406400">@twoody8020</a>,</P> <P>As far as I know, Arlo is not enforcing the 90 day rule, especially if the camera is still in warranty. Be sure you are contacting the REAL Arlo Customer Support, not the spam ones you will find by Googling Arlo Customer Support. Go to the page at the following link, select your country near the bottom of the page and it will provide the correct phone number to call.</P> <P>&nbsp;</P> <P><A href="https://www.arlo.com/en-us/support/contact.aspx" target="_blank">https://www.arlo.com/en-us/support/contact.aspx</A></P> <P>&nbsp;</P> <P>Brian</P> Sun, 12 May 2019 00:05:39 GMT brh 2019-05-12T00:05:39Z https://community.arlo.com/t5/Arlo/Camera-will-not-accept-firmware/m-p/1696662#M66789 The camera will not accept the firmware. It will also not sync. I have followed many solutions but they do not work. I have had it more than 90 days so I can not call tech support. How would I get a replacement? Sat, 11 May 2019 23:35:26 GMT https://community.arlo.com/t5/Arlo/Camera-will-not-accept-firmware/m-p/1696662#M66789 twoody8020 2019-05-11T23:35:26Z https://community.arlo.com/t5/Arlo/Camera-will-not-accept-firmware/m-p/1696666#M66792 <P><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/406400">@twoody8020</a>,</P> <P>As far as I know, Arlo is not enforcing the 90 day rule, especially if the camera is still in warranty. Be sure you are contacting the REAL Arlo Customer Support, not the spam ones you will find by Googling Arlo Customer Support. Go to the page at the following link, select your country near the bottom of the page and it will provide the correct phone number to call.</P> <P>&nbsp;</P> <P><A href="https://www.arlo.com/en-us/support/contact.aspx" target="_blank">https://www.arlo.com/en-us/support/contact.aspx</A></P> <P>&nbsp;</P> <P>Brian</P> Sun, 12 May 2019 00:05:39 GMT https://community.arlo.com/t5/Arlo/Camera-will-not-accept-firmware/m-p/1696666#M66792 brh 2019-05-12T00:05:39Z