Can 2 Base Stations be combined under one account?

xduyck — Tue, 07 May 2019 15:10:30 GMT

Hi,

I have 2 base stations at two different locations and I’m wondering if these 2 can be combined under 1 account so that I only have to remember 1 password and username.

Re: Can 2 Base Stations be combined under one account?

brh — Tue, 07 May 2019 15:10:51 GMT

@xduyck,

Yes, you can. Your account is based on the email adress that you have set up to use with Arlo, not the locations. If they are currently on two different accounts, you will have to remove all the cameras and base at one location, and add them to the other account. When you remove the devices from you will have to resync the cameras, so you will have to be physically present at that location. If you have more than 5 cameras total and are using the Basic plan, (now known as no plan), you will either have to update your subscription or leave the cameras and bases on two accounts and grant access back and forth to each account.

Brian

topic Can 2 Base Stations be combined under one account? in Arlo

Can 2 Base Stations be combined under one account?

Re: Can 2 Base Stations be combined under one account?