https://community.arlo.com/t5/Arlo/Stuck-on-quot-Getting-Status-quot-for-2-days/m-p/1694873#M66566 <P>yes. unpluged.&nbsp; signed in again. still nothing!</P> Wed, 01 May 2019 14:42:17 GMT Lin1893 2019-05-01T14:42:17Z https://community.arlo.com/t5/Arlo/Stuck-on-quot-Getting-Status-quot-for-2-days/m-p/1694790#M66556 <P>it has been stuck on getting status for 2 days</P> Wed, 01 May 2019 14:41:55 GMT https://community.arlo.com/t5/Arlo/Stuck-on-quot-Getting-Status-quot-for-2-days/m-p/1694790#M66556 Lin1893 2019-05-01T14:41:55Z https://community.arlo.com/t5/Arlo/Stuck-on-quot-Getting-Status-quot-for-2-days/m-p/1694809#M66559 <P>Have you rebooted the base? What have you tried?</P> Wed, 01 May 2019 14:42:05 GMT https://community.arlo.com/t5/Arlo/Stuck-on-quot-Getting-Status-quot-for-2-days/m-p/1694809#M66559 jguerdat 2019-05-01T14:42:05Z https://community.arlo.com/t5/Arlo/Stuck-on-quot-Getting-Status-quot-for-2-days/m-p/1694873#M66566 <P>yes. unpluged.&nbsp; signed in again. still nothing!</P> Wed, 01 May 2019 14:42:17 GMT https://community.arlo.com/t5/Arlo/Stuck-on-quot-Getting-Status-quot-for-2-days/m-p/1694873#M66566 Lin1893 2019-05-01T14:42:17Z https://community.arlo.com/t5/Arlo/Stuck-on-quot-Getting-Status-quot-for-2-days/m-p/1694935#M66571 <P>Hey <a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/731409">@Lin1893</a>,</P> <P>&nbsp;</P> <P>Have you tried checking the stream through the Arlo app on your phone device and/or the web client on your computer? Are you experiencing this problem on both?</P> Wed, 01 May 2019 18:47:49 GMT https://community.arlo.com/t5/Arlo/Stuck-on-quot-Getting-Status-quot-for-2-days/m-p/1694935#M66571 JessicaP 2019-05-01T18:47:49Z https://community.arlo.com/t5/Arlo/Stuck-on-quot-Getting-Status-quot-for-2-days/m-p/1694941#M66572 <P>My phone looks ok. &nbsp;<SPAN style="display: inline !important; float: none; background-color: #ffffff; color: #1d2228; font-family: Helvetica Neue,Helvetica,Arial,sans-serif; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">checking the stream</SPAN>- not sure what you mean.</P> Wed, 01 May 2019 19:00:01 GMT https://community.arlo.com/t5/Arlo/Stuck-on-quot-Getting-Status-quot-for-2-days/m-p/1694941#M66572 Lin1893 2019-05-01T19:00:01Z https://community.arlo.com/t5/Arlo/Stuck-on-quot-Getting-Status-quot-for-2-days/m-p/1694951#M66573 <P>Have you checked to see if the "Getting Status" message is showing on your Arlo app on your phone and/or the <A href="https://my.arlo.com" target="_blank">web client</A> on your computer?</P> Wed, 01 May 2019 19:57:27 GMT https://community.arlo.com/t5/Arlo/Stuck-on-quot-Getting-Status-quot-for-2-days/m-p/1694951#M66573 JessicaP 2019-05-01T19:57:27Z https://community.arlo.com/t5/Arlo/Stuck-on-quot-Getting-Status-quot-for-2-days/m-p/1694968#M66575 <P>I only have iton my phone.&nbsp; thanks for asking</P> Wed, 01 May 2019 21:47:49 GMT https://community.arlo.com/t5/Arlo/Stuck-on-quot-Getting-Status-quot-for-2-days/m-p/1694968#M66575 Lin1893 2019-05-01T21:47:49Z https://community.arlo.com/t5/Arlo/Stuck-on-quot-Getting-Status-quot-for-2-days/m-p/1695154#M66594 <P>Try to reinstall the app on your phone and test to see if it happens on WiFi and/or cellular data.</P> Thu, 02 May 2019 17:36:43 GMT https://community.arlo.com/t5/Arlo/Stuck-on-quot-Getting-Status-quot-for-2-days/m-p/1695154#M66594 JessicaP 2019-05-02T17:36:43Z https://community.arlo.com/t5/Arlo/Stuck-on-quot-Getting-Status-quot-for-2-days/m-p/1695196#M66598 <P>it just started working this morning!&nbsp; all is good!</P> Thu, 02 May 2019 21:23:51 GMT https://community.arlo.com/t5/Arlo/Stuck-on-quot-Getting-Status-quot-for-2-days/m-p/1695196#M66598 Lin1893 2019-05-02T21:23:51Z