topic Re: Additional base stations in Arlo

Additional base stations

ArtFish — Wed, 28 Sep 2016 20:36:30 GMT

I have an Elite account. Now I want to add an additional base station for my office. What is the procedure for adding another base station in a different location to my account? ... I do not find an option for adding a new base station to my current account.

Re: Additional base stations

KristynM — Tue, 19 May 2015 18:17:54 GMT

Good Morning @ArtFish

I will be more than happy to get you going with adding a second base station to your account.

In order for us to best assist you, what OS are you running?

(Computer: Windows or MAC, Mobile: Android or iOS)

I look forward to your response.

Re: Additional base stations

Ram0s — Tue, 02 Jun 2015 22:37:29 GMT

I have the same question. I'm using my android phone but I do not have an elite account. Do I need one to get more than one base station on my phone?

Re: Additional base stations

KristynM — Mon, 08 Jun 2015 22:21:16 GMT

Hello @Ram0s,

Currently, the Elite service plan allows a single account to manage up to three base stations.

For more information regarding Connecting More Base Stations, kindly visit the following page: Can I connect more than one Arlo base station to a network?

Re: Additional base stations

Heritage — Sat, 11 Jul 2015 03:54:12 GMT

1st=connect station to same network as first (You must have it connected to the same Network to configure)

1.5=log into your arlo account

2nd=Select "Settings" bottom of window

3rd=Under "Account Settings" select "Subscription"

4th=Upgrade account to elite (about $150 fill out order form)

5th=Under "Base Stations" select "Add a Base Station"

Your almost done rename the base station so you can remeber it and save

6th=unplug it and take it to your second house (Not the same network)

Its mad easy

Re: Additional base stations

Jam100 — Fri, 27 Nov 2015 01:21:22 GMT

I have an account in CT. I have a second home. Is there a way to set up the new base station and then 'merge' the two into one Elite account or do I need to set up the base station on the original network?

Seems like a design flaw but I am looking for help.

Re: Additional base stations

Heritage — Fri, 27 Nov 2015 02:12:23 GMT

Yes you need to have it connected to the network that your 1st one base station is connected to. Once you add it to your account you can unplug it an take to your second home.

You might call tech support to see if it's possible to merge accounts together. My other home is within walking distance so I didn't mind the work around method

Re: Additional base stations

Jimmyg31b — Thu, 10 Dec 2015 21:47:08 GMT

How do I add anothe base station to my account? (Different location)

Re: Additional base stations

jguerdat — Fri, 11 Dec 2015 02:38:05 GMT

That requires a paid service.