topic Re: Video pixelated after base station update in Arlo

Video pixelated after base station update

dbentley072 — Mon, 22 Apr 2019 21:49:01 GMT

After firmware update on base station video is very pixilated both live and recoded. Any one else have this problem? I have the original arlo system.

Re: Video pixelated after base station update

WhisperAutumn — Mon, 22 Apr 2019 21:50:24 GMT

Clarity is so blurry you cannot , and recordings are 10 to 15 long.

Re: Video pixelated after base station update

WhisperAutumn — Mon, 22 Apr 2019 21:52:10 GMT

Sorry*. So pixelated on cameras you cannot see everything is super blurry when looking at a Video. Only recording short on short timings / 12 % to 40%

Re: Video pixelated after base station update

Swifterbant — Mon, 22 Apr 2019 21:52:17 GMT

I’ve the seem problem.

Re: Video pixelated after base station update

TomMac — Mon, 22 Apr 2019 21:52:24 GMT

Many times this can be low signal or interference...

Re: Video pixelated after base station update

dbentley072 — Mon, 22 Apr 2019 21:52:33 GMT

Thanks for the reply. It’s a issue with the firmware update on the basestation I think. It was fine until then.

Re: Video pixelated after base station update

dogeatdog — Mon, 22 Apr 2019 21:52:47 GMT

Mine is the same way, horrible. I even moved the camera to test close to base station and it still bad. Used to be very good now it sucks.

Re: Video pixelated after base station update

Swifterbant — Mon, 22 Apr 2019 21:53:03 GMT

My son is going to work on it, ik keep you posted if he find a solution.

Regards, André

The Netherlands

Re: Video pixelated after base station update

Swifterbant — Mon, 22 Apr 2019 21:51:53 GMT

I think I've solved the problem myself.
When you pretend to connect a new camera to the base station, the system will retrieve a new update. After that my problems are over! Good luck and please let me know if your problems are over too.

Re: Video pixelated after base station update

dbentley072 — Mon, 22 Apr 2019 23:06:06 GMT

Thanks for the reply. I deleted and reinstalled the cameras it seems to have helped.

Re: Video pixelated after base station update

dsiu2902 — Tue, 23 Apr 2019 01:28:40 GMT

First step, check your firmware of the base station to 1.12.0.1_27940, if not, ask Arlo to downgrade to this firmware.