topic Re: My batteries do not show as new when replaced in Arlo

My batteries do not show as new when replaced

gbloom8059 — Tue, 09 Apr 2019 20:47:42 GMT

My batteries do not show as new when replaced

jguerdat — Tue, 09 Apr 2019 20:48:00 GMT

What do they show? If ~50%, that means a battery is stuck down. Just place them in the slots and let the battery door do the pushing.

If you're just seeing the old percentage, try rebooting the base.

My batteries do not show as new when replaced

Minburn57 — Tue, 09 Apr 2019 20:48:12 GMT

Given my concerns (and a few others) of late, with 'batteries', I'm thinking more to it than that. It shouldn't need a reboot of the base . . . something is wrong with 'the system'.

Re: My batteries do not show as new when replaced

gbloom8059 — Wed, 10 Apr 2019 02:53:21 GMT

I've tried all the solutions offered and nothing seems to work. I've rebooted several times with no luck and changed all the batteries several times followed the FAQ and they did not work. I've switched batteries between cameras (I have 4) and they will react the same but not at the same time. Any other Ideas?

Re: My batteries do not show as new when replaced

ShayneS — Wed, 10 Apr 2019 17:01:55 GMT

Hi @gbloom8059

Have you tried to remove the cameras from Settings > My Devices > Re-add them?

Re: My batteries do not show as new when replaced

gbloom8059 — Fri, 21 Jun 2019 01:15:00 GMT

They are showing the old %. and I have tried rebooting the base with o success. I have 4 camers and the other 3 are ok. I did get the same response from one of them but it started working ok. Sorry for the long delay in responing...just been very busy. Thank all of you for your responses.