topic Arlo Wire-Free 3-camera system battery died even when it is fully charged in Arlo

Arlo Wire-Free 3-camera system battery died even when it is fully charged

Howard2020 — Mon, 08 Apr 2019 19:51:43 GMT

I have the Arlo 3 wire camera system and I am using the Arlo rechargeable battery’s. The battery’s went dead in one of the cameras so I recharged them put them back in to the camera but the camera still says that batteries are dead. I put the same batteries into a different camera and it works fine but for some reason the one camera will not work even though the batteries are fully charged! It just says battery 0% Any one know why?

Re: Arlo Wire-Free 3-camera system battery died even when it is fully charged

jguerdat — Mon, 08 Apr 2019 19:52:04 GMT

Make sure you simply place the batteries in the slot with the proper polarity. Let the battery door do the pushing down.

Re: Arlo Wire-Free 3-camera system battery died even when it is fully charged

Howard2020 — Tue, 09 Apr 2019 03:30:52 GMT

Thanks jguerdat, but the batteries are in the correct way they are fully charged and work perfect in the other two cameras. For some reason 0% battery left. The blue light flashes when you put the batteries in but then the camera will not come on.

Re: Arlo Wire-Free 3-camera system battery died even when it is fully charged

jguerdat — Tue, 09 Apr 2019 12:09:33 GMT

Rebooting the base can clear the low battery reading.

The statement that the camera won't turn on is a new one. How are you seeing the battery level if the camera is dead? Can you do anything with the camera, such as live view, check settings, ETc.?

Re: Arlo Wire-Free 3-camera system battery died even when it is fully charged

Howard2020 — Sun, 14 Apr 2019 13:54:11 GMT

Rebooting the base station worked.
Thanks for the quick response.