topic Base station in Arlo

Base station

Songbird — Sun, 07 Apr 2019 20:29:30 GMT

My base station Model: VMB3000 was on, then turned off. It does not turn on. I have tried unplugging it and resetting it, but nothing works. Am I missing something or did it just die? Thank you.

Re: Base station

TomMac — Sun, 07 Apr 2019 20:58:10 GMT

Are there any leds lit on the base ??

If not and it was running, it can only be the power or base itself. ( only can be checked if you have another power adapter for the base ).

I would unplug from all and then temp test in another outlet.... but could be the base.

If less than a year old , contatct Arlo support for possible warranty.

Re: Base station

Songbird — Wed, 10 Apr 2019 18:37:32 GMT

@TomMac,

I have unplugged and plugged the base station a few times. Each time I press the on button, two LED lights go on for one second then turn off. That's it. Nothing else happens.

Re: Base station

ShayneS — Wed, 10 Apr 2019 18:39:28 GMT

Hi @Songbird

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support