https://community.arlo.com/t5/Arlo/WiFi-went-offline-after-bad-storm-Trying-to-reinstall-device-but/m-p/1684969#M65000 <P>We had a bad storm come through and my WiFi went off line. I had to reinstall most of my devices. I was the administrator for Arlo and now it keeps showing offline. However on another user they have full access. I was the original administrator. I have deleted and downloaded the app. Any ideas why it keeps saying “getting status” and offline?</P> Mon, 18 Mar 2019 18:49:45 GMT Takeya2017 2019-03-18T18:49:45Z https://community.arlo.com/t5/Arlo/WiFi-went-offline-after-bad-storm-Trying-to-reinstall-device-but/m-p/1684969#M65000 <P>We had a bad storm come through and my WiFi went off line. I had to reinstall most of my devices. I was the administrator for Arlo and now it keeps showing offline. However on another user they have full access. I was the original administrator. I have deleted and downloaded the app. Any ideas why it keeps saying “getting status” and offline?</P> Mon, 18 Mar 2019 18:49:45 GMT https://community.arlo.com/t5/Arlo/WiFi-went-offline-after-bad-storm-Trying-to-reinstall-device-but/m-p/1684969#M65000 Takeya2017 2019-03-18T18:49:45Z https://community.arlo.com/t5/Arlo/WiFi-went-offline-after-bad-storm-Trying-to-reinstall-device-but/m-p/1685065#M65014 <P>Try both the app (maybe on a different device as well as on WIFi and cell service) as well as a web browser.</P> Mon, 18 Mar 2019 18:57:37 GMT https://community.arlo.com/t5/Arlo/WiFi-went-offline-after-bad-storm-Trying-to-reinstall-device-but/m-p/1685065#M65014 jguerdat 2019-03-18T18:57:37Z