https://community.arlo.com/t5/Arlo/Not-recognizing-my-latest-Base-Station/m-p/1684524#M64926 <P>Even though both power, and internet lights are green, and a camera was synced to the base, it is still not being recognized!!!!!&nbsp; WHY?&nbsp; This is complete crap. I will sensor myself.</P> Fri, 15 Mar 2019 14:44:27 GMT gymrat56 2019-03-15T14:44:27Z https://community.arlo.com/t5/Arlo/Not-recognizing-my-latest-Base-Station/m-p/1684524#M64926 <P>Even though both power, and internet lights are green, and a camera was synced to the base, it is still not being recognized!!!!!&nbsp; WHY?&nbsp; This is complete crap. I will sensor myself.</P> Fri, 15 Mar 2019 14:44:27 GMT https://community.arlo.com/t5/Arlo/Not-recognizing-my-latest-Base-Station/m-p/1684524#M64926 gymrat56 2019-03-15T14:44:27Z https://community.arlo.com/t5/Arlo/Not-recognizing-my-latest-Base-Station/m-p/1684540#M64931 <P>First, reset the base holding the reset button until the LEDs flash amber. Do not sync a camera until you've claimed the base successfully.</P> <P>&nbsp;</P> <P>We need to know exactly what you've tried and what you see. Error messages? Are you using the app or a web browser? Have you tried both? Is the phone on your WiFi and not cell service? Are you using a VPN?</P> Fri, 15 Mar 2019 14:44:48 GMT https://community.arlo.com/t5/Arlo/Not-recognizing-my-latest-Base-Station/m-p/1684540#M64931 jguerdat 2019-03-15T14:44:48Z