topic Arlo cameras (VMB3000) not recording in Arlo

Arlo cameras (VMB3000) not recording

Amohr — Wed, 13 Mar 2019 20:36:27 GMT

Cameras are installed outside. They are not recording. I can see myself when I go outside but no recordings or notifications

thx for any help

Re: Arlo cameras (VMB3000) not recording

jguerdat — Wed, 13 Mar 2019 20:36:45 GMT

What do you mean by you can see yourself when you go outside - through live view? The cameras don't record in live view unless you manually record.

Re: Arlo cameras (VMB3000) not recording

Amohr — Wed, 13 Mar 2019 21:49:48 GMT

I’m holding my phone. I go outside. I see myself on phone in app but doesn’t record. Shouldn’t it?

Re: Arlo cameras (VMB3000) not recording

jguerdat — Thu, 14 Mar 2019 00:41:44 GMT

You didn't say if you're using live view although what you have said makes it seem so. You have to give us all the information or we're just wasting time to get to the truth and solution.

Again, use of live view prevents recording unless you manually record from within live view.

Re: Arlo cameras (VMB3000) not recording

Amohr — Thu, 14 Mar 2019 01:55:47 GMT

How do I change the live view? Apparently that is what I am doing. All I did was open the box and followed instructions. It said ready to go. While handling cameras I received notifications of motion but when I placed them in trees nothing. Thx!

Re: Arlo cameras (VMB3000) not recording

jguerdat — Thu, 14 Mar 2019 12:28:22 GMT

Live view is manually activated. WHen you first log in, you see your cameras in the Devices tab. Clicking on the Play icon for any camera activates live view. While actively viewing like this, recordings are disabled since you're already using the camera. Is that what you're doing? If so, DON'T do that - just go out in front of the cameras and see if it records.