topic Re: Unable to get her access to a camera that was removed from Grant Access. Help? in Arlo

Unable to get her access to a camera that was removed from Grant Access. Help?

MLBinVA — Fri, 08 Mar 2019 16:42:35 GMT

I shared our camera's with my wife but she accidently said to "remove device" and now we can't figure out how to get her access to that camera again. What are we doing wrong?

Thanks

BTW this has nothing to do with object recognition but it won't let me ask the question without putting one of it's predetermined "labels" so...

Re: Unable to get her access to a camera that was removed from Grant Access. Help?

jguerdat — Fri, 08 Mar 2019 16:42:49 GMT

Have you checked her settings in Settings, Grant Access?

Re: Unable to get her access to a camera that was removed from Grant Access. Help?

MLBinVA — Fri, 08 Mar 2019 16:43:00 GMT

Not sure what the exact fix was but it's working again. There wasn't anything I could see to do on her side and when I checked her access on mine all the cameras were shared. What I did was from my side remove her access to that camera, save, then added that camera back and saved again. Not sure it that's why it popped back up for her but she's happy so I'm happy...