topic One of four cameras wont connect at all in Arlo

One of four cameras wont connect at all

Bigjon54 — Mon, 04 Mar 2019 21:29:19 GMT

Since getting my Arlo I've had nothing but problems. One of four cameras wont connect at all, and not two more are having the same issue. They seem to always be offline and I have to reset them. Anyone have these issues. Very unhappy with this product

One of four cameras wont connect at all

Glenda1205 — Mon, 04 Mar 2019 21:29:50 GMT

My arlo base station is working all 3 lights lit green but the camera doesn’t show even though I already sinc it to the base station, could you please me troubleshooting guide.

Re: Not working

ShayneS — Mon, 04 Mar 2019 22:02:43 GMT

Hi @Bigjon54

Where are these cameras located? it sounds like there may be a reception issue, has this issue recently started?

Re: One of four cameras wont connect at all

Mario12 — Tue, 05 Mar 2019 20:21:12 GMT

I had no problem syncing my 1st 3 cameras, then I got to the 4th and had. 3 days of trouble. The Base station does have the syncing button blinking, the camera does have the blue button blinking with new batteries and they just dont complete the sync. Not sure what the problem is, I had no problem with the 1st 3 cameras.

Re: One of four cameras wont connect at all

ShayneS — Tue, 05 Mar 2019 21:29:48 GMT

@Mario12

Did you reboot the base station & try and reconnect the 4th camera? Make sure to press the base station once briefly along with the camera sync button.