topic Re: Arlo Online Timing out within minutes of logging on in Arlo

Arlo Online Timing out within minutes of logging on

trifco — Thu, 28 Feb 2019 17:33:09 GMT

I just started using Arlo online to monitor my home cameras at... https://arlo.netgear.com/#/login

I'm finding that it logs me off after about 5-10 minutes of inactivity. I found that odd because my droid app does not log me off at all. Is there any way i can use another site or make an adjustment on this site to stay online longer with inactivity? The settings tab is of no help.

Thank you,
Steve

Re: Arlo Online Timing out within minutes of logging on

ShayneS — Thu, 28 Feb 2019 17:32:50 GMT

Hi @trifco

What browser are you using? Have you tried to use a different browser & test this again?

Re: Arlo Online Timing out within minutes of logging on

trifco — Thu, 28 Feb 2019 18:48:16 GMT

Thank you, Shayne S. I'm using Chrome, but going to try Edge now. Thanks!

Re: Arlo Online Timing out within minutes of logging on

ShayneS — Thu, 28 Feb 2019 18:54:55 GMT

@trifco

You can also try and clear the cache or re-download chrome.