topic Can't View Live On Web Browser in Arlo

Can't View Live On Web Browser

r2kev — Tue, 26 Feb 2019 17:38:14 GMT

unable to load plugin 'influxis', url: 'flowplayer/flowplayer.rtmp-3.2.13.swf'

Any ideas please? Get this when I try to watch Live on my PC

Can't View Live On Web Browser

steve_t — Tue, 26 Feb 2019 17:38:46 GMT

Which browser? Do you have Flash enabled? Don't ask me why it still needs Flash

Can't View Live On Web Browser

r2kev — Tue, 26 Feb 2019 17:39:09 GMT

I use Firefox.

It's alway worked.

It's also not alarming when you walk in front of it

Can't View Live On Web Browser

jguerdat — Tue, 26 Feb 2019 17:39:27 GMT

That appears to be an issue with Flowplayer which isn't Adobe Flash. I don't know that Arlo supports that so you need to work with Flowplayer support. Reinstalling Flowplayer may help.

We need a lot more information about not working when you walk in front of the camera. Is it even armed? What mode are you using? Have you rebooted the base?

Re: Can't View Live On Web Browser

r2kev — Tue, 26 Feb 2019 22:52:56 GMT

All recording again - I've not changed anything???!!!???

Live view looking for Flowplayer?

Strill not working on PC. Windows 7.

It used to use Abode, I think.

How do I tell Arlo to use Abode please?

Cheers,

Kev

Re: Can't View Live On Web Browser

r2kev — Tue, 26 Feb 2019 23:15:56 GMT

My camera firmware is 1.3.314

I don't have 'Update' option in 'Device Info'

Re: Can't View Live On Web Browser

jguerdat — Wed, 27 Feb 2019 00:59:45 GMT

@r2kev wrote:

It used to use Abode, I think.

How do I tell Arlo to use Abode please?

You may need to uninstall Flowplayer and install Flash from adobe.com.

Re: Can't View Live On Web Browser

r2kev — Wed, 27 Feb 2019 03:33:21 GMT

I've done a system restore and everything back working.

Thanks for your help.

Cheers,

Kev

Re: Can't View Live On Web Browser

NewArloGuy — Mon, 06 May 2019 20:20:53 GMT

Having same issue. Only happpens while using FireFox. Does not with Edge. After you click on the camera again, it starts working. Windows 10, latest version.

Thanks

Re: Can't View Live On Web Browser

r2kev — Tue, 07 May 2019 01:11:31 GMT

Mines back working normally. Must have been a software update clash.