https://community.arlo.com/t5/Arlo/Camera-stopped-working-and-will-not-sync-to-app-anymore/m-p/1680623#M64404 <P>You're confusing me. You don't sync it to the phone but you do say that you've synced it to the base which is the proper procedure. All you need to do is to briefly press the base sync button - don't hold it for 2 seconds - and then press the camera sync button.</P> <P>&nbsp;</P> <P>The phone is just the interface to the system. It does not connect to the base or cameras directly in any way.</P> Wed, 20 Feb 2019 16:08:58 GMT jguerdat 2019-02-20T16:08:58Z https://community.arlo.com/t5/Arlo/Camera-stopped-working-and-will-not-sync-to-app-anymore/m-p/1680552#M64398 <P>My camera stopped working, and now it will not sync to the app</P> Wed, 20 Feb 2019 16:08:26 GMT https://community.arlo.com/t5/Arlo/Camera-stopped-working-and-will-not-sync-to-app-anymore/m-p/1680552#M64398 Lynnjavi 2019-02-20T16:08:26Z https://community.arlo.com/t5/Arlo/Camera-stopped-working-and-will-not-sync-to-app-anymore/m-p/1680561#M64399 <P>Many more details. What have you tried? What do you see? Are the batteries good? If you open and close the battery door does the blue LED on the camera flash?</P> Wed, 20 Feb 2019 16:08:35 GMT https://community.arlo.com/t5/Arlo/Camera-stopped-working-and-will-not-sync-to-app-anymore/m-p/1680561#M64399 jguerdat 2019-02-20T16:08:35Z https://community.arlo.com/t5/Arlo/Camera-stopped-working-and-will-not-sync-to-app-anymore/m-p/1680581#M64401 <P><BR />There is no picture, we have replaced batteries, and resynced it with the base, and tried to sync with the phone app and it flashes blue then orange, tried this several times.then I removed it and I resynced it with base and then back to app</P> Wed, 20 Feb 2019 16:08:47 GMT https://community.arlo.com/t5/Arlo/Camera-stopped-working-and-will-not-sync-to-app-anymore/m-p/1680581#M64401 Lynnjavi 2019-02-20T16:08:47Z https://community.arlo.com/t5/Arlo/Camera-stopped-working-and-will-not-sync-to-app-anymore/m-p/1680623#M64404 <P>You're confusing me. You don't sync it to the phone but you do say that you've synced it to the base which is the proper procedure. All you need to do is to briefly press the base sync button - don't hold it for 2 seconds - and then press the camera sync button.</P> <P>&nbsp;</P> <P>The phone is just the interface to the system. It does not connect to the base or cameras directly in any way.</P> Wed, 20 Feb 2019 16:08:58 GMT https://community.arlo.com/t5/Arlo/Camera-stopped-working-and-will-not-sync-to-app-anymore/m-p/1680623#M64404 jguerdat 2019-02-20T16:08:58Z