https://community.arlo.com/t5/Arlo/Pink-Tinge-In-Picture/m-p/1676341#M63807 <P>Very common, the IR filter is stuck... check/search the FAQs for this.</P> <P>&nbsp;</P> <P>Since you said new, return it</P> Mon, 04 Feb 2019 18:13:11 GMT TomMac 2019-02-04T18:13:11Z https://community.arlo.com/t5/Arlo/Pink-Tinge-In-Picture/m-p/1676324#M63805 <P>Can anyone help? Have bought a new camera and the picture is pink/red? Tried the things suggested in the conversations, removing batteries and re-syncing etc. Didn’t work. Thanks</P> Mon, 04 Feb 2019 18:12:10 GMT https://community.arlo.com/t5/Arlo/Pink-Tinge-In-Picture/m-p/1676324#M63805 Cswithenbank 2019-02-04T18:12:10Z https://community.arlo.com/t5/Arlo/Pink-Tinge-In-Picture/m-p/1676339#M63806 <P>Swap at the store - it's a hardware problem.</P> Mon, 04 Feb 2019 18:12:58 GMT https://community.arlo.com/t5/Arlo/Pink-Tinge-In-Picture/m-p/1676339#M63806 jguerdat 2019-02-04T18:12:58Z https://community.arlo.com/t5/Arlo/Pink-Tinge-In-Picture/m-p/1676341#M63807 <P>Very common, the IR filter is stuck... check/search the FAQs for this.</P> <P>&nbsp;</P> <P>Since you said new, return it</P> Mon, 04 Feb 2019 18:13:11 GMT https://community.arlo.com/t5/Arlo/Pink-Tinge-In-Picture/m-p/1676341#M63807 TomMac 2019-02-04T18:13:11Z