topic Re: Arlo Wireless Camera Battery Issue in Arlo

Arlo Wireless Camera Battery Issue

christine412 — Tue, 29 Jan 2019 15:10:24 GMT

i keep purchasing new batteries and after a few hours, the batteries display as dead. my cameras are positioned outside. please advise how to resolve.

Re: Arlo Wireless Camera Battery Issue

jguerdat — Tue, 29 Jan 2019 19:03:53 GMT

Check them with a voltmeter. If they're dead, they should read about 2.75v. How much recording and live viewing are you doing? Spec battery life is for <5 minutes per day. Is the firmware up to date on everything? Have you tried rebooting the base as well as remove a camera from Settings, My Devices and resync? Do all the cameras do this or just one or a few? You can try swapping cameras around to see if it's the camera or the location.

Re: Arlo Wireless Camera Battery Issue

christine412 — Wed, 30 Jan 2019 14:45:39 GMT

Hi,

I’ll check the batteries like you said. I only have two cameras and only one keeps going the low battery message. I believe I have the most current update and yes I’ve reboot the base and both cameras. I even bought skins for both cameras. In regards to recording, its pointing at my garage which doesn’t have much active except for me coming out of the garage and me going back in.