https://community.arlo.com/t5/Arlo/I-have-arlo-with-3-cameras-and-2-are-off-line-how-to-I-get-them/m-p/1674402#M63516 <P>I'm happy to send it to you but why are you posting personal information on a web site? That's why I always ask for you to PM me.</P> <P>&nbsp;</P> <P>It won't recover deleted videos, only those that have rotated to the end of the number of days in your plan.&nbsp; If you need to try to recover a video that wasn't deleted, your only option is to temporarily subscribe to the Premier or Elite plan and see if you can still see videos as you need. When done, unsubscribe if you wish.</P> <P>&nbsp;</P> <P>BTW, NEVER delete videos, exactly due to this issue.</P> Sat, 26 Jan 2019 20:19:14 GMT jguerdat 2019-01-26T20:19:14Z https://community.arlo.com/t5/Arlo/I-have-arlo-with-3-cameras-and-2-are-off-line-how-to-I-get-them/m-p/1674321#M63505 Sat, 26 Jan 2019 14:44:18 GMT https://community.arlo.com/t5/Arlo/I-have-arlo-with-3-cameras-and-2-are-off-line-how-to-I-get-them/m-p/1674321#M63505 Gcard055 2019-01-26T14:44:18Z https://community.arlo.com/t5/Arlo/I-have-arlo-with-3-cameras-and-2-are-off-line-how-to-I-get-them/m-p/1674324#M63506 <P>Have you checked the batteries? WHat about rebooting the base?</P> Sat, 26 Jan 2019 14:49:17 GMT https://community.arlo.com/t5/Arlo/I-have-arlo-with-3-cameras-and-2-are-off-line-how-to-I-get-them/m-p/1674324#M63506 jguerdat 2019-01-26T14:49:17Z https://community.arlo.com/t5/Arlo/I-have-arlo-with-3-cameras-and-2-are-off-line-how-to-I-get-them/m-p/1674351#M63510 <P>Hello...I saw a reply from you on a feed where you stated there was a program that could be installef and an one ad-on that could possibly recover deleted footage.<BR />Could you please send me that info? Thanks so much!</P> Mon, 28 Jan 2019 17:01:01 GMT https://community.arlo.com/t5/Arlo/I-have-arlo-with-3-cameras-and-2-are-off-line-how-to-I-get-them/m-p/1674351#M63510 Hdblayse 2019-01-28T17:01:01Z https://community.arlo.com/t5/Arlo/I-have-arlo-with-3-cameras-and-2-are-off-line-how-to-I-get-them/m-p/1674402#M63516 <P>I'm happy to send it to you but why are you posting personal information on a web site? That's why I always ask for you to PM me.</P> <P>&nbsp;</P> <P>It won't recover deleted videos, only those that have rotated to the end of the number of days in your plan.&nbsp; If you need to try to recover a video that wasn't deleted, your only option is to temporarily subscribe to the Premier or Elite plan and see if you can still see videos as you need. When done, unsubscribe if you wish.</P> <P>&nbsp;</P> <P>BTW, NEVER delete videos, exactly due to this issue.</P> Sat, 26 Jan 2019 20:19:14 GMT https://community.arlo.com/t5/Arlo/I-have-arlo-with-3-cameras-and-2-are-off-line-how-to-I-get-them/m-p/1674402#M63516 jguerdat 2019-01-26T20:19:14Z