https://community.arlo.com/t5/Arlo/App-saying-device-not-found/m-p/1674119#M63476 <P>The newer systems with a VMB3500 base have been having this issue. A fix is no doubt in the works but right now all you can do is to swap at the satore to see if that helps. The Pro systems doen't use this base and don't have the issue.</P> Fri, 25 Jan 2019 19:42:07 GMT jguerdat 2019-01-25T19:42:07Z https://community.arlo.com/t5/Arlo/App-saying-device-not-found/m-p/1674011#M63453 I downloaded The app and created an account. When I log into the account and try to set up my base and cameras I get Through selecting what base it is with the serial number and get to name the base. But after I namethe Base I get A red x that says device not found. Also the bottom light on my base is Amber. I’ve tried everything and cannot get it to work. Fri, 25 Jan 2019 14:03:39 GMT https://community.arlo.com/t5/Arlo/App-saying-device-not-found/m-p/1674011#M63453 Kasemharr13 2019-01-25T14:03:39Z https://community.arlo.com/t5/Arlo/App-saying-device-not-found/m-p/1674028#M63457 <P>Try it on the web with firefox&nbsp; <A href="https://arlo.netgear.com" target="_blank">https://arlo.netgear.com</A></P> Fri, 25 Jan 2019 15:07:12 GMT https://community.arlo.com/t5/Arlo/App-saying-device-not-found/m-p/1674028#M63457 TomMac 2019-01-25T15:07:12Z https://community.arlo.com/t5/Arlo/App-saying-device-not-found/m-p/1674119#M63476 <P>The newer systems with a VMB3500 base have been having this issue. A fix is no doubt in the works but right now all you can do is to swap at the satore to see if that helps. The Pro systems doen't use this base and don't have the issue.</P> Fri, 25 Jan 2019 19:42:07 GMT https://community.arlo.com/t5/Arlo/App-saying-device-not-found/m-p/1674119#M63476 jguerdat 2019-01-25T19:42:07Z