topic Re: Add camera to view online in Arlo

Add camera to view online

dpw550 — Wed, 28 Sep 2016 20:30:52 GMT

One of my cameras was accidently removed from my online account, so now I can't view it or anything else for that matter. Can somebody tell me how to add it back into my account and the arlo app?

Re: Add camera to view online

TomMac — Wed, 18 Mar 2015 13:14:34 GMT

have you tried to re-sync it?

Re: Add camera to view online

laurenc — Thu, 19 Mar 2015 00:37:45 GMT

If you accidentally removed the camera from the Camera Order Settings page, simply resync the camera to your base station. https://community.netgear.com/t5/Arlo-Knowledge-Base/How-do-I-set-up-and-sync-my-Arlo-cameras/ta-p/987

Please let us know if that helps!

Lauren

Arlo Team

Re: Add camera to view online

Playswell — Sun, 10 Jan 2016 00:47:08 GMT

Yes on the resync......many times actually.

Re: Add camera to view online

TomMac — Sun, 10 Jan 2016 00:48:45 GMT

If you removed the camera form the sytem, with the new software you must bring it back as a new device

Re: Add camera to view online

Playswell — Sun, 10 Jan 2016 01:16:21 GMT

I am pretty sure I tried that. Is there a factory reset so I can start all over?

Re: Add camera to view online

TomMac — Sun, 10 Jan 2016 02:20:16 GMT

To reset cam, open battery door for a ew secs

To reset base, with paperclip hold in the reset button till the front LEDs flash ... 5-10 secs

Re: Add camera to view online

Playswell — Sun, 10 Jan 2016 04:21:04 GMT

Thanks, I'll try that tomorrow.