topic Arlo VMB3500 Base Wont Connect To Internet in Arlo

Arlo VMB3500 Base Wont Connect To Internet

jmurphy8206 — Mon, 21 Jan 2019 17:33:23 GMT

I recently purchased the Arlo camera system with base VMB3500 with 4 cameras. I have tried everything to get the base to connect to the internet and have been unsucessful even with Arlo support. I have only the power LED lit green the other 2 LED lights remain amber. I have opened ports 80, 123, and 443 on the router which is a Motorola SBG6580. I have done a factory reset, rebooted my router, rebooted the base, I have done everything! Any one have any other suggestions?

Arlo VMB3500 Base Wont Connect To Internet

steve_t — Mon, 21 Jan 2019 17:33:37 GMT

Contact support via the bottom of this page. I believe a lot of people had issues with the VMB3500

Arlo VMB3500 Base Wont Connect To Internet

jmurphy8206 — Mon, 21 Jan 2019 17:33:55 GMT

I did and support wasn't able to help resolve this, they said that if rebooting my router and base didn't fix it that they would replace the base.