topic New camera issue model VMC3030-10 in Arlo

New camera issue model VMC3030-10

WildBill — Wed, 28 Sep 2016 21:02:20 GMT

I just added a third camera to my two camera system. Had no problems with install and it works fine. My issue is it does not display the last image recorded, it has a green screen that says press live button to see your new camera in action after I log back on. My two original cameras show the last image captured.

Re: New camera issue model VMC3030-10

TomMac — Wed, 06 Jan 2016 17:53:51 GMT

two things...

1) try and reboot the base via the power button

2) restart or clear the cache in you browser

Re: New camera issue model VMC3030-10

WildBill — Wed, 06 Jan 2016 23:58:13 GMT

I tried your suggestions to no avail. I'm using iPhone and iPad for viewing.

Re: New camera issue model VMC3030-10

Sakiboy — Thu, 07 Jan 2016 16:22:26 GMT

Hi, I have the same issue. What is problem.

Re: New camera issue model VMC3030-10

JamesC — Thu, 07 Jan 2016 22:54:39 GMT

WildBill, Sakiboy

This is the default message you will receive on a new camera until you live stream the camera for the first time. Does this message remain after you initiate the first live stream?

JamesC

Re: New camera issue model VMC3030-10

WildBill — Thu, 07 Jan 2016 22:39:07 GMT

Yes it comes back after I log out and back on. It displays the image as long as logged on.

Re: New camera issue model VMC3030-10

Sakiboy — Sat, 09 Jan 2016 06:45:32 GMT

You need to taked out the new camera and add it again. For me is working now.

Re: New camera issue model VMC3030-10

WildBill — Sat, 09 Jan 2016 15:22:04 GMT

Yes that is the fix. Go to settings, devices, the problem camera and remove it from system. Then bring to base station and sync.