topic Unable To Change Name Of Arlo Camera in Arlo

Unable To Change Name Of Arlo Camera

royjohn312 — Fri, 18 Jan 2019 17:49:44 GMT

I have had my Arlo security system about 18 months/2 years and had to change one of the cameras as it would no longer work. It was extremely difficult to add the new one to the system as it would not connect with the base station. In adding it to the system, I did not change the camera name and now I find I am unable to do so. The on-line instructions state to go into settings, click on the camera name and then edit. I am unable to do this as the camera is not listed in settings. I have to click on device order to see the individual camera detail. I have tried then clicking on the camera but this does nothing. Neither can I get access to the menus at the side of each camera. Anyone else have this problem and can anyone assist please?

Unable To Change Name Of Arlo Camera

royjohn312 — Fri, 18 Jan 2019 17:49:57 GMT

I have solved the issue myself.

Re: Unable To Change Name Of Arlo Camera

Caperdeb — Thu, 24 Jan 2019 16:10:02 GMT

We have 2 cameras connected to our base station. They are listed under devices with their serial number. Is there a way I can name each one (ie Back Door/Garage). Thanks for any help!

Re: Unable To Change Name Of Arlo Camera

ShayneS — Thu, 24 Jan 2019 16:48:28 GMT

@Caperdeb

On the Arlo Mobile App or Web Portal go to Devices> Select Device/3 Dots or Settings Wheel > Select the pencil under the Picture of the device > Change name > Save