https://community.arlo.com/t5/Arlo/Can-t-name-base-unit-on-mobile-app/m-p/1670225#M62810 Using a Samsung S9 ,downloaded the latest app. Tue, 15 Jan 2019 19:24:43 GMT Dhedges510 2019-01-15T19:24:43Z https://community.arlo.com/t5/Arlo/Can-t-name-base-unit-on-mobile-app/m-p/1669905#M62791 <P>Is the mobile app down...I cant seem to name my base unit</P> Tue, 15 Jan 2019 19:21:19 GMT https://community.arlo.com/t5/Arlo/Can-t-name-base-unit-on-mobile-app/m-p/1669905#M62791 Dhedges510 2019-01-15T19:21:19Z https://community.arlo.com/t5/Arlo/Can-t-name-base-unit-on-mobile-app/m-p/1670222#M62808 <P>Hi <a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/713415">@Dhedges510</a>,</P> <P>&nbsp;</P> <P>What device are you using? Make sure you are running the latest version for the app.&nbsp;</P> Tue, 15 Jan 2019 19:21:28 GMT https://community.arlo.com/t5/Arlo/Can-t-name-base-unit-on-mobile-app/m-p/1670222#M62808 JessicaP 2019-01-15T19:21:28Z https://community.arlo.com/t5/Arlo/Can-t-name-base-unit-on-mobile-app/m-p/1670225#M62810 Using a Samsung S9 ,downloaded the latest app. Tue, 15 Jan 2019 19:24:43 GMT https://community.arlo.com/t5/Arlo/Can-t-name-base-unit-on-mobile-app/m-p/1670225#M62810 Dhedges510 2019-01-15T19:24:43Z https://community.arlo.com/t5/Arlo/Can-t-name-base-unit-on-mobile-app/m-p/1670326#M62824 <P>Is the base a VMB3500? There's recent reports of the same issue. Swap at the store and/r open a case with support here:</P> <P>&nbsp;</P> <P><A href="https://www.arlo.com/en-us/support/contact.aspx" target="_blank">https://www.arlo.com/en-us/support/contact.aspx</A></P> Wed, 16 Jan 2019 00:28:51 GMT https://community.arlo.com/t5/Arlo/Can-t-name-base-unit-on-mobile-app/m-p/1670326#M62824 jguerdat 2019-01-16T00:28:51Z