https://community.arlo.com/t5/Arlo/Basic-Plan-Videos-Not-Recording/m-p/1669253#M62698 <P>Are the motion indicators for the cameras (dot and bars) on the Devices tab black or gray? Gray means they're disarmed and you need to check what mode is currently selected.</P> Tue, 15 Jan 2019 00:34:46 GMT jguerdat 2019-01-15T00:34:46Z https://community.arlo.com/t5/Arlo/Basic-Plan-Videos-Not-Recording/m-p/1669075#M62674 <P>I get a motion notification but none of my cameras are recording.</P> <P>I signed in and read that there are new subscription plans and the 7 day rolling recordings that I bought this system for are still supposed to be working.</P> <P>I tried a live chat for help but that doesn't work either.</P> Tue, 15 Jan 2019 00:34:32 GMT https://community.arlo.com/t5/Arlo/Basic-Plan-Videos-Not-Recording/m-p/1669075#M62674 pk0668 2019-01-15T00:34:32Z https://community.arlo.com/t5/Arlo/Basic-Plan-Videos-Not-Recording/m-p/1669253#M62698 <P>Are the motion indicators for the cameras (dot and bars) on the Devices tab black or gray? Gray means they're disarmed and you need to check what mode is currently selected.</P> Tue, 15 Jan 2019 00:34:46 GMT https://community.arlo.com/t5/Arlo/Basic-Plan-Videos-Not-Recording/m-p/1669253#M62698 jguerdat 2019-01-15T00:34:46Z https://community.arlo.com/t5/Arlo/Basic-Plan-Videos-Not-Recording/m-p/1669292#M62704 <P>Yes. All are armed and all seem to be working normally today.</P> Tue, 15 Jan 2019 00:34:57 GMT https://community.arlo.com/t5/Arlo/Basic-Plan-Videos-Not-Recording/m-p/1669292#M62704 pk0668 2019-01-15T00:34:57Z