https://community.arlo.com/t5/Arlo/Bad-camera-how-to-contact-support/m-p/1667942#M62495 <P>I just installed VMS3230.&nbsp; After many problems with the installation I finally was able to link to the base station and one of the cameras.&nbsp; My question is how do I contact Arlo to see about a replacement for the camera?&nbsp; Chat seems to be non-existent, i.e., never connects.&nbsp; There is no way that I have found to send an email.</P> Thu, 10 Jan 2019 18:52:34 GMT Rikman 2019-01-10T18:52:34Z https://community.arlo.com/t5/Arlo/Bad-camera-how-to-contact-support/m-p/1667942#M62495 <P>I just installed VMS3230.&nbsp; After many problems with the installation I finally was able to link to the base station and one of the cameras.&nbsp; My question is how do I contact Arlo to see about a replacement for the camera?&nbsp; Chat seems to be non-existent, i.e., never connects.&nbsp; There is no way that I have found to send an email.</P> Thu, 10 Jan 2019 18:52:34 GMT https://community.arlo.com/t5/Arlo/Bad-camera-how-to-contact-support/m-p/1667942#M62495 Rikman 2019-01-10T18:52:34Z https://community.arlo.com/t5/Arlo/Bad-camera-how-to-contact-support/m-p/1668046#M62519 <P>Use the phone option since that's your only other option.</P> Thu, 10 Jan 2019 18:53:01 GMT https://community.arlo.com/t5/Arlo/Bad-camera-how-to-contact-support/m-p/1668046#M62519 jguerdat 2019-01-10T18:53:01Z