topic Re: Arlo (non-Pro) camera battery life alerts - gone! in Arlo

Arlo (Non-Pro) Camera Battery Life Alerts - Gone!

salperin — Fri, 11 Jan 2019 19:17:52 GMT

I am no longer getting battery life alerts on my iPhone. I AM getting notifications when there is motion detected so I don't think the issue has to do with my iPhone notifications, but I do not know where else to look for a setting. I am certainly aware that I can check the camera in the app but i'm looking for an automated method (which I believe exists). Thanks!

Re: Arlo (non-Pro) camera battery life alerts - gone!

jguerdat — Wed, 09 Jan 2019 17:29:19 GMT

The only notifications are emails at ~15%. I can't remember whether other notifications are sent at lower percentage or when dead since I charge/change mine when at that 15% but the app and web site show a battery indicator as well as percentage left.

Re: Arlo (non-Pro) camera battery life alerts - gone!

salperin — Wed, 09 Jan 2019 20:27:22 GMT

I understand what I am SUPPOSED to get, but I am not getting them so I'm wondering where to look for a config change. Checked my email junk filter and nothing there.

Re: Arlo (non-Pro) camera battery life alerts - gone!

jguerdat — Thu, 10 Jan 2019 01:43:16 GMT

It's supposed to be at ~15%. What percentages are your batteries? Have you rebooted the base and maybe opened and closed the battery doors?

Re: Arlo (non-Pro) camera battery life alerts - gone!

salperin — Thu, 10 Jan 2019 14:10:26 GMT

I had a camera die and I did not receive any email warning. That is why I am curious as to what setting I need to check somewhere.

Re: Arlo (non-Pro) camera battery life alerts - gone!

jguerdat — Thu, 10 Jan 2019 14:27:44 GMT

I assume you check your spam folder regularly - do you, just in case the message got filtered? Who is your email provider?

Arlo (Non-Pro) Camera Battery Life Alerts - Gone!

salperin — Fri, 11 Jan 2019 19:19:00 GMT

I am using a Comcast email and yes, I have checked my spam/junk folder...nothing there.