https://community.arlo.com/t5/Arlo/My-Camera-Will-Not-Sync-To-App/m-p/1667100#M62390 <P>Are all of the lights on the base green?</P> <P>If this is a new installation have you claimed the base using the app and then syncd each camera to the base?</P> <P>If you are using an app then try and use the web interface and see if everything&nbsp;works there.</P> <P>&nbsp;</P> <P><A href="https://arlo.netgear.com" target="_blank">https://arlo.netgear.com</A></P> <P>&nbsp;</P> Tue, 08 Jan 2019 03:29:57 GMT Streak2 2019-01-08T03:29:57Z https://community.arlo.com/t5/Arlo/My-Camera-Will-Not-Sync-To-App/m-p/1667083#M62386 When I turn the app on I do not see anything except devices and library. Besides that the screen is blank. The cameras are connected to the base. I'm not sure how what to try next. I followed all the steps in the user guide. Tue, 08 Jan 2019 02:01:45 GMT https://community.arlo.com/t5/Arlo/My-Camera-Will-Not-Sync-To-App/m-p/1667083#M62386 Kconley 2019-01-08T02:01:45Z https://community.arlo.com/t5/Arlo/My-Camera-Will-Not-Sync-To-App/m-p/1667100#M62390 <P>Are all of the lights on the base green?</P> <P>If this is a new installation have you claimed the base using the app and then syncd each camera to the base?</P> <P>If you are using an app then try and use the web interface and see if everything&nbsp;works there.</P> <P>&nbsp;</P> <P><A href="https://arlo.netgear.com" target="_blank">https://arlo.netgear.com</A></P> <P>&nbsp;</P> Tue, 08 Jan 2019 03:29:57 GMT https://community.arlo.com/t5/Arlo/My-Camera-Will-Not-Sync-To-App/m-p/1667100#M62390 Streak2 2019-01-08T03:29:57Z