topic Updated Arlo - Now Receiving Offline Message When Logging In in Arlo

Updated Arlo - Now Receiving Offline Message When Logging In

Yody — Mon, 07 Jan 2019 23:44:46 GMT

Loggged in yesterday to check live view 1/5 /2019

screen message said to update - pressed update

after the update , when I sign it - there is a message on the screen “ your device is not connected”

anyone else have this problem ?

Updated Arlo - Now Receiving Offline Message When Logging In

steve_t — Mon, 07 Jan 2019 23:45:01 GMT

Is it still not connected? You might need to remove the device from your app/web client and then re-sync it. Then re-add the rules for that camera to any custom modes you use

Re: Updated Arlo - Now Receiving Offline Message When Logging In

Yody — Mon, 14 Jan 2019 15:43:53 GMT

Thank you for your solution - it worked and I’m back on line