https://community.arlo.com/t5/Arlo/My-VMB4000-Base-Station-Isn-t-Communicating-With-The-Arlo-Server/m-p/1666457#M62287 <P>For whatever reason, I had to delete all my devices including the base station and add them again. Once I did, everything was back up and going.</P> Mon, 07 Jan 2019 22:15:21 GMT Browntree 2019-01-07T22:15:21Z https://community.arlo.com/t5/Arlo/My-VMB4000-Base-Station-Isn-t-Communicating-With-The-Arlo-Server/m-p/1666450#M62286 <P>A few days ago, the power went out in the neighborhood.&nbsp; The power was down for about an hour.&nbsp; Once it came back on, all the cameras and base station came back online.&nbsp; However when I tried to log into the app on my phone and view the cameras, I got the message that my Arlo device appears to be offline and the Base Station is offline.&nbsp; It's been that way for the past three days.&nbsp; I know the cameras are working -and- communicating with the Base Station because (1) all the lights on the base station are green (2) internet light is blinking periodically (3) I have a hard drive plugged into the base station and can see video footage recorded over the past few days.&nbsp; After resetting the base station multiple times, checking my router and resetting that, the base station still will not communicate with the Arlo server.&nbsp; &nbsp;</P> <P>In summary, it seems like everything is functioning properly with the cameras, router, and communication with the base station.&nbsp; However I can't log into the Arlo app and see any of the cameras or equipment information related to my system.&nbsp; Does anyone have an idea why my base station isn't communicating with the Arlo Server?&nbsp;</P> Mon, 07 Jan 2019 22:15:06 GMT https://community.arlo.com/t5/Arlo/My-VMB4000-Base-Station-Isn-t-Communicating-With-The-Arlo-Server/m-p/1666450#M62286 Browntree 2019-01-07T22:15:06Z https://community.arlo.com/t5/Arlo/My-VMB4000-Base-Station-Isn-t-Communicating-With-The-Arlo-Server/m-p/1666457#M62287 <P>For whatever reason, I had to delete all my devices including the base station and add them again. Once I did, everything was back up and going.</P> Mon, 07 Jan 2019 22:15:21 GMT https://community.arlo.com/t5/Arlo/My-VMB4000-Base-Station-Isn-t-Communicating-With-The-Arlo-Server/m-p/1666457#M62287 Browntree 2019-01-07T22:15:21Z https://community.arlo.com/t5/Arlo/My-VMB4000-Base-Station-Isn-t-Communicating-With-The-Arlo-Server/m-p/1666486#M62291 <P>glitch introduced by the power failure.... a UPS would solve this</P> Mon, 07 Jan 2019 22:15:33 GMT https://community.arlo.com/t5/Arlo/My-VMB4000-Base-Station-Isn-t-Communicating-With-The-Arlo-Server/m-p/1666486#M62291 TomMac 2019-01-07T22:15:33Z