topic Re: NEW Browser software in Arlo

NEW Browser software

TomMac — Wed, 28 Sep 2016 21:00:12 GMT

New browser sw is out now.... v 2.0.0.724-11294

All just be aware that some of the things have changes like Scheduling and where items are located but all previous data should have carried over.

Re: NEW Browser software

Retired_Member — Tue, 29 Dec 2015 00:32:49 GMT

Any tips on where the Rules menu is now? I can't find it anywhere.

Thanks.

Re: NEW Browser software

TomMac — Tue, 29 Dec 2015 00:41:22 GMT

looks like you can get to the rules from the modes... click mode you want, click edit , and it opens to all the rules, and there is an edit option for the rules

Re: NEW Browser software

Retired_Member — Tue, 29 Dec 2015 00:42:50 GMT

Hmm, all Rules were gone. Had to create a new Mode and then create new rules for it.

Re: NEW Browser software

jguerdat — Tue, 29 Dec 2015 00:44:43 GMT

Tried to install the Android app on two devices (one is on Lollipop 5.1.1, the other is Marshmallow 6.0.1). Won't install on either. Tried rebooting, uninstalled the old app first, etc. Followed the troubleshooting info from Google with no help. Just errors out with the app can't be installed, error -505. Anyone else?

Re: NEW Browser software

TomMac — Tue, 29 Dec 2015 00:49:22 GMT

kalinal06 wrote:
Hmm, all Rules were gone. Had to create a new Mode and then create new rules for it.

Don't know what to tell you, I have 7 rules and they all came over ( but are buried in the mode )

Re: NEW Browser software

iSage — Tue, 29 Dec 2015 01:37:47 GMT

It appears my Sensitivity settings I had for each of my 3 cameras are nowhere to be found now - not under Modes, not under Settings with the new software. Where is the area that used to have a slider to set the sensitivity higher and lower?

Between not finding that setting any more, and having a camera that went Offline as soon as I updated early this evening, as well as already having another camera replaced for hardware failure after 2 weeks, I'm about ready to tear my hair out! 🙂

Re: NEW Browser software

Llewxam — Tue, 29 Dec 2015 02:01:31 GMT

I like the new format. However, it seems, updates have a few hiccups: I now cannot delete images and I cannot access camera adjustments. I've tried on my iPhone, my iPad, and my Mac, all experience the same hiccups. Get 'em Netgear...fix this please. Thanks.

TomMac wrote:
New browser sw is out now.... v 2.0.0.724-11294

All just be aware that some of the things have changes like Scheduling and where items are located but all previous data should have carried over.

Re: NEW Browser software

Retired_Member — Tue, 29 Dec 2015 02:01:53 GMT

I found it here: Mode -> Device -> All MotionOn (select Edit) -> Record On Motion (select Edit) -> Motion Is Detected (select Edit) -> Sensitivity slider

Re: NEW Browser software

Llewxam — Tue, 29 Dec 2015 02:13:00 GMT

Update: only by a few minutes. I now can delete but I still cannot access Power Management. I can see the header "Power Management" but cannot scroll down to access. Thks.

Re: NEW Browser software

Joekewl415 — Tue, 29 Dec 2015 02:29:45 GMT

Hello arlo hey great update guys ...somewhat ... A warning would be great ... So can u please tell me why I changed my batteries this morning but ur app is telling my my batteries are almost dead ?? FIX IT !!!!!!! I know it's one of ur horse **bleep** glitches ..... FIX IT!!!!!

Sincerely , your paying customer

Re: NEW Browser software

Joekewl415 — Tue, 29 Dec 2015 02:30:08 GMT

iOS app of course

Re: NEW Browser software

snip3rboy — Tue, 29 Dec 2015 04:54:35 GMT

Hi @iSage,

You can edit your camera rule's sensitivity through Modes > Your Device > Edit Mode > Edit Rule > Click Edit Icon in Motion Sensitivity

Re: NEW Browser software

snip3rboy — Tue, 29 Dec 2015 04:56:58 GMT

Hi @Llewxam,

Is this happening on your Web Browser? Does refreshing the page work? You should see these:

Best Video
Optimized
Best Battery Life

Re: NEW Browser software

Puluke — Tue, 29 Dec 2015 07:08:45 GMT

Also now new app doesn't rotate to portrait position on my I pad or I phone great job Netgear. It was not broke why did you fix it? Fire your beta testers. . Your programmers are trying to justify their jobs by always making changes.

Re: NEW Browser software

JimAltman — Tue, 29 Dec 2015 12:31:08 GMT

Previously saved favorites are gone, can't find recycle bin and no indication of storage in use.

Re: NEW Browser software

TomMac — Tue, 29 Dec 2015 13:13:44 GMT

It appears both have been eliminated, there doesn't appear to be a limited only Number of days for storage ( free=7, Premier=30, Elite=60 )

But also added appears to be PUSH selectable by CAMERA

Re: NEW Browser software

JonEKelly — Tue, 29 Dec 2015 13:42:40 GMT

Go to Mode

Select Your base unit device

Select the Mode bu clicking on the Edit button on the right - you might be using "All motion on" rule

Select "edit" for the appropriate camera

Select to edit "Motion is Detected" then change the sensitivity setting

If you want to change the length of video recording, select to edit "Record Video" then change the length setting.

Re: NEW Browser software

singlet — Tue, 29 Dec 2015 16:47:47 GMT

Too bad no one bothered to detail changes in this unexpected app update. Most seems to be working but symbols which used to be green or black now appear to be black or grayed out.

Other than cosmetic changes was anything useful changed? I still don't see 90 degree rotation option or any of the other suggested improvements - maybe I am missing something but if you don't tell us it looks like someone is just trying to make changes on a whim.

Re: NEW Browser software

TomMac — Tue, 29 Dec 2015 16:58:18 GMT

quick info on changes ; https://community.netgear.com/t5/Arlo-Knowledge-Base/New-Arlo-App-A-Quick-Guide-to-New-Features/ta-p/1022782

I see;

Push is now by camera ( not just all on - off ) like emails

Default view on Ipad ios is landscape

Recycle bin is gone so delete is really delete

I think ( not 100% sure ) that storage limits are totally gone, just storage days based on level of service ( 7, 30, or 60 days )

more to follow as I find them