topic Re: Arlo Camera Synced But Not Recording in Arlo

Arlo Camera Synced But Not Recording

browny1978 — Thu, 03 Jan 2019 11:29:45 GMT

I have a 4 camera setup. 3 Cameras are working fine, but having synced the 4th camera (which went fine), it doesn't record when it detects motion. I can view the camera in 'Live Mode', and also view through the camera in the 'positioning' mode. I have also checked it detects motion (it shows the amber LED when i walk in front of it), but still won't record!!

Any suggesstions?!?!?

The motion record is set exactly the same as all of the other cameras........

Thanks!!

Re: Arlo Camera Synced But Not Recording

TomMac — Thu, 03 Jan 2019 12:43:47 GMT

Arm the cameras and then verify that the motion icon is black on the live view screen ( "dot with lines " ) or ( running man on web )

Re: Arlo Camera Synced But Not Recording

Genvols38 — Thu, 03 Jan 2019 12:59:57 GMT

I have the same issue and from what I see on the community list of discussion there a lot of people that are having the same problem. My running man is on. I have just purchased the Arlo Smart Premeir and because I have expanded my sytstem to seven cameras. I did have five with the free and everything was working fine. Then I purchased the Premeir and now I have been having problems. I was going to add one more camera to make eight but need to solve the issue. I have been walking in front of the cameras, and it is not recording. Not all seven cameras are affected. Right now I have two that I know are not working properly.

Re: Arlo Camera Synced But Not Recording

browny1978 — Thu, 03 Jan 2019 13:44:46 GMT

Cheers TomMac, I've checked and all is in order. All 4 cameras indicate the motion detector is on (it's working on 3, but not on the new one...).

Re: Arlo Camera Synced But Not Recording

browny1978 — Thu, 03 Jan 2019 13:47:10 GMT

Thanks for the reply, hope i can get it fixed. I also had one of the original cameras go offline a few days ago, and now it won't sync back with the basestaation, just keeps with a flashing blue light and never links up again.

So one new camera won't turn on with motion, and one of the originals won't sync with the basestation. Never had any issues before this, it all just worked. AARRRGGGHHH!!!!

Re: Arlo Camera Synced But Not Recording

jguerdat — Thu, 03 Jan 2019 13:55:59 GMT

Reboot the base. You may need to remove all devices from Settings, My Devices and start fresh. PITA but it usually fixes weird issues.