topic Re: Can't sync my second camera :( in Arlo

Can't sync my second camera :(

sniz2025 — Wed, 28 Sep 2016 20:56:26 GMT

HI there,

I was able able to complete the set up (base plus first camera) of my Arlo monitoring system i recently purchased. However, I have not been able to sync the second camera. I tried repeating the process i used for to sync the first camera several times, but nothing. Can someone help please?

Thank you

Re: Can't sync my second camera :(

TomMac — Fri, 04 Dec 2015 14:33:00 GMT

The most common mistake is HOLDING the sync button on the base instead of a quick push.

Open the camera battery door for a few secs, close and attempt to re-sync as normal... watch the led on the camera front.

If it fails to sync, contact netgear for a trouble ticket.

PS.. check batteries as weak batteries will cause a proble too

Re: Can't sync my second camera :(

pjmvero — Mon, 04 Jan 2016 15:09:21 GMT

cant sync my third camera

Re: Can't sync my second camera :(

pjmvero — Mon, 04 Jan 2016 15:16:50 GMT

is ther a phone number i can call?

Re: Can't sync my second camera :(

pjmvero — Mon, 04 Jan 2016 15:18:05 GMT

i still cant sync third camra

Re: Can't sync my second camera :(

TomMac — Mon, 04 Jan 2016 15:23:33 GMT

pjmvero wrote:
is ther a phone number i can call?

http://www.arlo.com/en-us/support/contact.aspx

Re: Can't sync my second camera :(

pjmvero — Mon, 04 Jan 2016 15:33:51 GMT

hello

Re: Can't sync my second camera :(

pjmvero — Mon, 04 Jan 2016 15:36:15 GMT

I dont want a email i want a phone number to call

Re: Can't sync my second camera :(

TomMac — Mon, 04 Jan 2016 16:17:30 GMT

pjmvero wrote:
I dont want a email i want a phone number to call

if you took a sec to read the page, more than half way down IS a phone number under "GIVE US A CALL"

Re: Can't sync my second camera :(

pjmvero — Mon, 04 Jan 2016 16:26:04 GMT

please have someone call me

Re: Can't sync my second camera :(

pjmvero — Mon, 04 Jan 2016 16:29:38 GMT

first of all you dont have to be SNOTTY !!!!

and i still cant find the page you are talking about

Re: Can't sync my second camera :(

TomMac — Mon, 04 Jan 2016 16:34:13 GMT

pjmvero wrote:
please have someone call me

if your asking me , sorry i don't work there

try an email and call ...it's the best I can offer

United States contact information:

(408)-638-3750

Re: Can't sync my second camera :(

jguerdat — Mon, 04 Jan 2016 16:41:59 GMT

OY! Can no one read or think independently? There's a Support link at the top of each page. Use it. There's then a selection that gets you multiple ways to contact support. Pick your poison.

Sorry. Not trying to be mean or anything but it gets tiresome even just reading the same questions, solutions and advice over and over again when a little effort from each person could easily produce results.

/rant