https://community.arlo.com/t5/Arlo/error-message-quot-You-are-not-connected-to-the-internet-quot/m-p/1663945#M61849 <P>although my laptop is connected to the internet, when trying to log in to the website I get an error message saying "you are not connected to the internet, please check your connection".</P> <P>I am able to connect and view the cameras on my iPhone app.</P> Thu, 27 Dec 2018 13:49:17 GMT jimsoltis 2018-12-27T13:49:17Z https://community.arlo.com/t5/Arlo/error-message-quot-You-are-not-connected-to-the-internet-quot/m-p/1663945#M61849 <P>although my laptop is connected to the internet, when trying to log in to the website I get an error message saying "you are not connected to the internet, please check your connection".</P> <P>I am able to connect and view the cameras on my iPhone app.</P> Thu, 27 Dec 2018 13:49:17 GMT https://community.arlo.com/t5/Arlo/error-message-quot-You-are-not-connected-to-the-internet-quot/m-p/1663945#M61849 jimsoltis 2018-12-27T13:49:17Z https://community.arlo.com/t5/Arlo/error-message-quot-You-are-not-connected-to-the-internet-quot/m-p/1663949#M61850 <P>I've seen that on older non-supported version of FW....and/or operating systems</P> <P>I would verfiy the FW and apps are the new versions</P> <P>here; &nbsp; <A href="https://community.arlo.com/t5/Firmware-Release-Notes/bd-p/arlo-release-notes" target="_blank">https://community.arlo.com/t5/Firmware-Release-Notes/bd-p/arlo-release-notes</A></P> Thu, 27 Dec 2018 13:55:20 GMT https://community.arlo.com/t5/Arlo/error-message-quot-You-are-not-connected-to-the-internet-quot/m-p/1663949#M61850 TomMac 2018-12-27T13:55:20Z